Auto Refund
Last updated: March 15, 2025
Eligible Items
The following auto-related items are eligible for a refund: car parts, accessories, and services. Please note that custom orders and special requests are not eligible.
To initiate a refund, please contact our customer support team within 30 days of purchase.
Refund Process
Our refund process typically takes 5-7 business days to complete.
- Car parts
- Accessories
- Services
Non-Eligible Items
The following items are not eligible for a refund: custom orders, special requests, and items that have been used or installed.
- Custom orders
- Special requests
- Used or installed items
Refund Procedure
To initiate a refund, please follow these steps: contact our customer support team, provide your order number and reason for refund, and wait for our confirmation.
- Contact customer support
- Provide order number and reason
- Wait for confirmation
- Receive refund
Refund Timeline
Refunds are typically processed within 5-7 business days. You will receive an email notification once your refund has been processed.
Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to contact us.
Email: [email protected]
Phone: +420 2 9380 3632